Domande frequenti - FAQ
Courses & Enrollment
- How can I get started with one of your training courses?
- How fast can I access my course materials after enrolling?
- Can I transfer my training course to another student?
- Can I change my course Edition later?
- What payment methods do you accept?
- How do the installment plans work?
- An installment got declined from my bank. How can I skip or cancel installments?
- Can I get a refund?
- Are there any hidden fees?
- How can I access the course forums?
- How are updates to the course content handled?
- Does access to Hera lab expire?
Exam & Certification
- Can I get certified after completing your training courses?
- When will I receive my exam results?
- Where can I find specific details of the exam process for the course I am enrolled in?
- Can I become eLearnSecurity certified without enrolling into a training course?
- Can an eLearnSecurity certificate be verified?
- How do I get a printed certificate?
Corporate Training
- My company wants to pay the enrollment fees for me, what do i have to do?
- What are the corproate enrollment fees?